QPC2 freeze on Win 10 laptop going to sleep

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tofro
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QPC2 freeze on Win 10 laptop going to sleep

Postby tofro » Wed Apr 03, 2019 7:34 am

After one of the recent Windows 10 upgrades, QPC no longer wants to survive the laptop going to sleep (on two computers), but rather results in freezing - Is this something that is known or even has a known fix?

(I also sometimes have my problems when coming out of sleep mode myself, so can very well understand QPC - but that specific matter has not resulted in a complete freeze as of yet, luckily ;) )


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Re: QPC2 freeze on Win 10 laptop going to sleep

Postby pjw » Wed Apr 03, 2019 10:05 am

Did you try CF12?


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tofro
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Re: QPC2 freeze on Win 10 laptop going to sleep

Postby tofro » Wed Apr 03, 2019 12:58 pm

pjw wrote:Did you try CF12?


Doesn't do anything.

I just realized it's not necessarily sleep mode, QPC already freezes when I press <CTRL><ALT><Delete> to get to the "Lock"/"Logout"/"Task Manager"... selection screen and back with Escape.

Tobias


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Re: QPC2 freeze on Win 10 laptop going to sleep

Postby dilwyn » Wed Apr 03, 2019 3:55 pm

I regularly get this issue with my HP laptop and have asked about it here in the past.

It's not consistent - sometimes I leave the laptop to go to sleep and it happens, sometimes it happens after closing the lid to put the laptop to sleep. Sometimes QPC2 survives come what may.

I'm used to it, and make sure I save consistently until the source of the issue is found.


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tofro
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Re: QPC2 freeze on Win 10 laptop going to sleep

Postby tofro » Wed Apr 03, 2019 5:41 pm

dilwyn wrote:I regularly get this issue with my HP laptop and have asked about it here in the past.

It's not consistent - sometimes ...



I had that never before, but now it is very consistent here since one of the last Windows 10 updates. I press <CTRL><ALT><Delete>, then <ESC> and QPC freezes. 10 times out of 10. Happens on two different laptops.

All seems to be well on a Windows 7 machine.

Tobias


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Re: QPC2 freeze on Win 10 laptop going to sleep

Postby Andrew » Wed Apr 03, 2019 6:34 pm

On my Windows 10 desktop computer it doesn't freze. Tried several times <CTRL><ALT><Delete>, then <ESC> and QPC still works.


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Re: QPC2 freeze on Win 10 laptop going to sleep

Postby bixio60 » Wed Apr 03, 2019 7:45 pm

Do you have "Always on top" (QPC2 startup screen) checked ? if yes, try to uncheck.
On my Win10 system QPC freeze if checked.
Fabrizio

tofro wrote:
pjw wrote:Did you try CF12?


Doesn't do anything.

I just realized it's not necessarily sleep mode, QPC already freezes when I press <CTRL><ALT><Delete> to get to the "Lock"/"Logout"/"Task Manager"... selection screen and back with Escape.

Tobias


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Re: QPC2 freeze on Win 10 laptop going to sleep

Postby RWAP » Fri Apr 05, 2019 10:43 am

Also - do you have QPC2 running with a screensaver in it or similar? I wonder if it is that QPC2 cannot read the mouse / keyboard, or does the image actually freeze if it was doing somethingg graphically at the time?


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Re: QPC2 freeze on Win 10 laptop going to sleep

Postby tofro » Fri Apr 05, 2019 11:51 am

Marcel has actually contacted me and provided a binary that seems to fix the issue.

Problem's gone.

Tobias


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Re: QPC2 freeze on Win 10 laptop going to sleep

Postby dilwyn » Fri Apr 05, 2019 12:22 pm

tofro wrote:Marcel has actually contacted me and provided a binary that seems to fix the issue.

Problem's gone.

Tobias

Same here.
Still get the fast cursor for a while after QPC2 wakes from sleep, but at least the freeze problem has gone now.


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